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Development of a Scalable Event Management SaaS Platform
  1. case
  2. Development of a Scalable Event Management SaaS Platform

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Development of a Scalable Event Management SaaS Platform

saritasa.com
Medical
Pharmaceutical
Healthcare

Attendee Information Overload and Inefficient Communication

Global Conference Organizers Inc. faces challenges in effectively communicating crucial conference information (schedules, maps, speaker details) to attendees. Current methods (walkie-talkies, paper handouts) are outdated, inefficient, and prone to errors. Real-time updates are difficult to disseminate, leading to attendee frustration and missed opportunities.

About the Client

Global Conference Organizers Inc. is a leading provider of pharmaceutical and medical conferences, facilitating knowledge sharing and networking for industry professionals worldwide. They manage events of varying sizes, from small regional meetings to large international congresses.

Project Goals

  • Develop a centralized platform for all conference-related information.
  • Enable real-time communication and updates to attendees.
  • Provide attendees with a personalized conference experience.
  • Reduce reliance on paper-based materials.
  • Improve attendee engagement and satisfaction.

Functional Requirements

  • Content Management System (CMS) for managing agendas, schedules, speaker information, venue details, and more.
  • Virtual Concierge providing information on local services, points of interest, and personalized itineraries.
  • Real-time Push Notifications for immediate updates and announcements.
  • Live Conference Feed for real-time information dissemination.
  • Attendee Agenda Builder for personalized schedule planning.

Preferred Technologies

iOS Native Development
Cloud-based CMS (AWS, Azure, or Google Cloud)
Push Notification Services (APNs, FCM)

Required Integrations

  • CRM System (e.g., Salesforce) for attendee data management
  • Ticketing System for registration information
  • Payment Gateway for conference fees

Non-Functional Requirements

  • Scalability to support conferences of varying sizes (from 100 to 10,000+ attendees).
  • High Availability and Reliability
  • Secure data storage and transmission (GDPR compliance).
  • Performance: Fast loading times and responsive user interface.

Expected Business Impact

This platform will significantly enhance the attendee experience, improve operational efficiency for conference organizers, and contribute to increased conference satisfaction and positive brand perception. By eliminating paper waste and providing real-time information, the platform will also promote sustainability and reduce costs associated with printing and distribution.

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