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Development of a Scalable Employee Experience Management Platform with Enhanced Data Privacy and Multi-language Support
  1. case
  2. Development of a Scalable Employee Experience Management Platform with Enhanced Data Privacy and Multi-language Support

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Development of a Scalable Employee Experience Management Platform with Enhanced Data Privacy and Multi-language Support

leancode.co
Human Resources
Information technology

Challenges in Employee Experience Management

Organizations struggle to effectively measure, predict, and manage employee experience due to fragmented data collection, insufficient personalization, and inadequate privacy safeguards. Existing solutions fail to align HR initiatives with employee needs, resulting in low engagement with wellbeing programs and limited actionable insights for employers.

About the Client

A global provider of an Employee Experience Management System (ExMS) combining behavioral science and user-centric technology to improve workplace engagement and productivity.

Goals for Platform Enhancement

  • Expand the platform's feature set beyond the initial proof-of-concept
  • Ensure compliance with strict data privacy regulations through 'Privacy by Design'
  • Support multi-language capabilities including right-to-left text rendering
  • Enable seamless cross-platform access via web and mobile applications
  • Integrate advanced analytics for HR decision-making

Core System Capabilities

  • Daily activity tracking with customizable psychological surveys
  • Personalized employee insights and wellbeing recommendations
  • Multi-platform access (web, mobile, Apple Watch/Siri integration)
  • Right-to-left language support for Arabic and other RTL languages
  • Magic link passwordless authentication

Technology Stack Requirements

React for web applications
.NET for backend services
Flutter for mobile development
Microsoft Azure for cloud infrastructure
Terraform for infrastructure-as-code

Third-party System Integrations

  • Flowmailer (email API platform)
  • Lokalise (translation management)
  • LaunchDarkly (feature flag management)

Operational Requirements

  • Data segregation across microservices for privacy compliance
  • High-availability infrastructure on Azure
  • Scalable architecture for 7+ international markets
  • RTL UI rendering performance optimization
  • Secure authentication with magic links

Expected Business Impact

Enables organizations to improve employee engagement through personalized experience tracking while maintaining strict data privacy standards. The platform will increase adoption of wellbeing initiatives by aligning HR offerings with employee needs, ultimately enhancing productivity and reducing turnover risk through actionable organizational insights.

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