The current eCommerce platform for the client is serviced by a third-party provider with slow response times and inefficient implementation of urgent updates. This hampers the ability to rapidly adapt to market demands, integrate new payment or logistics options, and ensure seamless workflows. The client recognizes a need for a comprehensive system upgrade that offers greater stability, flexibility, and scalability to support business growth and enhanced customer experience.
A mid-sized online retailer specializing in perfumes, cosmetics, and beauty products seeking to modernize and automate its online store across a national market.
By deploying a modern, scalable, and integrated eCommerce platform, the client aims to significantly reduce response times for system updates, increase operational automation, and enhance customer engagement capabilities. This is expected to support business growth, improve user satisfaction, and enable rapid deployment of new features and payment options, ultimately driving higher sales and market competitiveness.