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Development of a Scalable Digital Marketplace Platform for E-commerce Startups
  1. case
  2. Development of a Scalable Digital Marketplace Platform for E-commerce Startups

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Development of a Scalable Digital Marketplace Platform for E-commerce Startups

experionglobal.com
eCommerce
Retail

Challenges in Establishing a Scalable E-commerce Marketplace

The client, a new entrant in the e-commerce space, required a reliable IT partner to develop a scalable digital marketplace within tight deadlines and budget constraints. They needed a solution to handle high transaction volumes, support geographic expansion, and provide seamless supplier-customer connectivity while ensuring a user-friendly interface and secure payment integrations.

About the Client

A leading retail chain in India expanding into the e-commerce space by creating a digital marketplace to connect suppliers with households.

Objectives for Digital Marketplace Development

  • Design and deploy a scalable marketplace platform to support high transaction volumes
  • Enable seamless connectivity between suppliers and end-users
  • Integrate secure online payment gateways and subscription management
  • Deliver the solution within a six-month timeline under budgetary constraints
  • Support future geographic and operational expansion

Core Functionalities for the Marketplace Platform

  • One-stop portal for supplier product listings and service offerings
  • Home delivery scheduling and order tracking integration
  • User-friendly interface with streamlined checkout processes
  • Secure payment gateway integrations (credit/debit cards, digital wallets)
  • AI-driven subscription plans based on purchase history
  • Admin dashboard for product management, order tracking, and payment reconciliation

Technology Stack Requirements

Open-source frameworks (e.g., React, Node.js)
Cloud-native architecture
Microservices design

Critical System Integrations

  • Payment gateways (Razorpay, Stripe)
  • Logistics APIs for delivery tracking
  • CRM for customer subscription management

Non-Functional Requirements

  • Horizontal scalability for 10x transaction growth
  • 99.9% uptime SLA
  • PCI-DSS compliance for payments
  • Multi-region deployment capability
  • Real-time analytics dashboard

Anticipated Business Impact

The platform is projected to drive 50% monthly transaction growth, enable rapid market expansion across Indian states, and reduce IT maintenance costs by 40% through scalable architecture. By handling 10,000+ concurrent transactions, the solution will position the client as a competitive player in the e-commerce marketplace sector while allowing focus on core business strategies.

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