Development of a Scalable Custom Packaging Design & Shipping Platform

The client requires a robust, scalable platform that can handle complex custom packaging design with live preview capabilities, along with integrated shipping services. The existing system is legacy infrastructure, with urgent needs for bug fixing, feature additions, and improved user experience to support increased customer demand and growth objectives.

A mid-sized eCommerce company specializing in providing customizable packaging solutions and integrated shipping services to small and midsize brands, seeking to enhance their platform's functionality and scalability.

• Rapidly analyze and understand legacy codebase and business domain to inform development strategy.
• Implement a reliable, scalable system for custom product design with real-time live preview functionality.
• Develop and launch integrated shipping software to complement the core platform, improving operational efficiency.
• Establish a dedicated, high-quality engineering team capable of ongoing maintenance and feature expansion to support business growth.
• Achieve a smooth development process with clear communication, reducing time to market and minimizing disruptions.

• Interactive design lab allowing customers to customize packaging with immediate visual feedback.
• Live preview environment to simulate packaging appearance in real-world contexts.
• Backend systems to manage user-created designs and store asset data securely.
• Shipping module integrated directly within the platform to provide seamless shipment planning, label generation, and tracking.
• Admin dashboard for managing design templates, order processing, and shipping workflows.
• Mobile-responsive interface ensuring accessibility across devices.
• Robust user authentication and authorization mechanisms.

• Shipping carriers' APIs for label printing and tracking
• Payment gateways for transaction processing
• Third-party analytics and monitoring tools

• High scalability to support over 25,000 active brands simultaneously
• Fast response times for design rendering and order processing
• Secure data handling and user privacy compliance
• Reliability with minimal downtime and robust error handling
• Ability to rapidly respond to customer demands and feature requests

The project aims to significantly improve operational efficiency, enabling the platform to support rapid growth and customer expansion. Anticipated outcomes include faster time-to-market for new features, increased customer satisfaction through enhanced customization and shipping services, and a scalable foundation capable of handling tens of thousands of user interactions concurrently, ultimately driving higher revenue and brand loyalty.