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The existing manual appointment scheduling process, relying on phone calls and spreadsheets, is inefficient, time-consuming, prone to errors, and struggles to handle the increasing volume of biannual checkups for corporate employees. This hinders the ward's ability to provide high-quality service, manage staff effectively, and scale to accommodate new clients.
A Norwegian medical ward providing a range of healthcare services, specializing in corporate health checkups for employees of various companies. Focused on scalability and efficient appointment management.
Successful implementation will significantly improve operational efficiency, reduce manual effort, minimize errors, enhance customer satisfaction, and enable the ward to expand its business by attracting more corporate clients and potentially offering the system as a white-label solution. The system will also contribute to better resource allocation and improved reporting capabilities.