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Development of a Robust Pricing Strategy Platform for Revenue Optimization and Self-Service Access
  1. case
  2. Development of a Robust Pricing Strategy Platform for Revenue Optimization and Self-Service Access

Development of a Robust Pricing Strategy Platform for Revenue Optimization and Self-Service Access

th-ey.com
Business services

Identifying Challenges in Manual Pricing Management and Client Self-Service Enablement

The client currently manages its pricing strategies primarily through Excel spreadsheets, which limits control, scalability, and efficiency. They require a more sophisticated system that offers greater control over pricing models, data integrity, and analysis. Additionally, they aim to develop a self-service platform enabling clients to access pricing tools and insights directly, enhancing transparency and operational efficiency.

About the Client

A mid-sized company specializing in developing and executing data-driven pricing strategies for diverse clients, currently relying on manual spreadsheet methods, seeking automation and scalable solutions.

Goals for Developing an Automated, Self-Servicing Pricing Platform

  • Develop a comprehensive pricing management system that replaces manual spreadsheet operations, providing greater control, accuracy, and scalability.
  • Implement features that enable clients to access and utilize pricing strategies independently via a secure self-service portal.
  • Enhance data integrity, analysis, and reporting capabilities through an integrated platform.
  • Improve operational efficiency, reducing manual effort and turnaround times for pricing strategy adjustments.
  • Support future scalability and customization to accommodate evolving client needs.

Core Functionalities for the Pricing Strategy Management and Self-Service Platform

  • Pricing strategy module with custom modeling and scenario planning.
  • Automated data processing and validation to ensure accuracy and integrity.
  • Real-time analytics and reporting dashboard for internal use.
  • A secure, user-friendly client portal for self-service access to pricing tools and insights.
  • Role-based access control with different permission levels for internal teams and clients.
  • Change tracking and audit logs for transparency and compliance.

Preferred Technologies and Architectural Approaches

Cloud-based architecture for scalability and remote access
Microservices architecture for modular development
Secure web application frameworks for client portal

Necessary External System Integrations

  • Existing CRM systems for client data synchronization
  • Data sources for market and competitor pricing benchmarks
  • Authentication and authorization services for secure access

Key Non-Functional System Requirements

  • Scalability to accommodate growing numbers of clients and data volume
  • High system availability with 99.9% uptime
  • Data security compliant with industry standards (e.g., GDPR, ISO 27001)
  • Response times under 2 seconds for most user interactions
  • Easy system maintenance and updates with continuous deployment capabilities

Projected Business Benefits and Performance Improvements

The new pricing management platform is expected to significantly reduce manual effort, improve pricing accuracy, and enable quick scenario analysis. It aims to support a self-service model, leading to increased client satisfaction and retention. The system could lead to operational cost reductions by automating manual processes and providing scalable analytics, ultimately enhancing revenue growth and competitive advantage.

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