Development of a Remote Access Control Platform with Electronic Lock Integration

The client faces inefficiencies and high costs associated with manual check-in procedures and key management across multiple properties. They require a scalable and secure platform that supports remote access via electronic locks, automates guest check-in/out, and integrates with existing online booking systems to improve operational efficiency and enhance guest experiences.

A mid-sized hospitality company looking to automate its short-term rental management through integrated electronic lock systems and centralized reservation management.

• Create a scalable web application that enables reservation management and electronic lock control.
• Implement secure, encrypted communication protocols with electronic locks for real-time access control.
• Integrate with major online booking platforms and channel managers for seamless reservation synchronization.
• Develop functionality for remote door opening from any location worldwide.
• Enable users to receive notifications via email and SMS about access events and system updates.
• Maintain a comprehensive history log of access events, guest check-ins and check-outs, and cleaning activities.
• Support multiple types of access codes, including temporary, scheduled, master, and special-purpose codes.

• Hardware integration with electronic locks via secure encrypted protocols (e.g., MQTT using a cloud-based IoT core).
• API integration with online travel agencies, channel managers, and booking portals for reservation synchronization.
• Remote door opening functionality accessible from any internet-connected device.
• Notification system supporting email and SMS alerts for access events, system updates, and important notifications.
• Database of access events with a detailed history log of check-ins, check-outs, and housekeeping activities.
• Support for multiple access code types: temporary, scheduled, master, and special codes for cleaning or specific days.

• Channel managers and online booking platforms such as Booking.com, Airbnb, Hotels.com.
• Electronic lock communication protocols via secure encrypted channels (e.g., MQTT).
• Notification services such as Twilio for email and SMS alerts.

• Scalability to support an expanding portfolio of properties and electronic locks.
• High system reliability with minimal bugs, ensuring consistent operation.
• Real-time device communication with minimal latency.
• Robust security to protect access data and prevent unauthorized lock access.
• Compliance with data privacy standards for user information.

The implementation of this remote access and management platform is expected to significantly reduce operational costs related to manual check-in processes, enhance security through encrypted and real-time access controls, and improve guest satisfaction by enabling seamless, remote door access. Additionally, the solution aims to support scalable growth across multiple properties, leading to increased operational efficiency and revenue growth.