Development of a Native Mobile App for Enabling Battery Rental Kiosks with Enhanced User Experience

Existing kiosk systems are limited to basic transactions, requiring credit card swiping and lacking means for users to easily locate kiosks, track rentals, or manage payments digitally. This restricts customer convenience, limits data insights, and hampers expansion into new market verticals such as hospitality and healthcare.

A rapidly expanding consumer electronics rental company operating kiosk networks across multiple locations, aiming to improve customer engagement and operational efficiency through digital solutions.

• Develop a cross-platform native mobile application for iOS and Android to serve as a companion to kiosk hardware.
• Enable users to locate the nearest kiosks through advanced mapping features.
• Implement QR code scanning for quick kiosk identification and transaction validation.
• Provide user account management for rental history, preferences, and activity tracking.
• Integrate secure mobile payment processing to facilitate seamless transactions.
• Ensure real-time synchronization with kiosk backend systems to display availability of batteries and return slots.
• Support improved user experience to facilitate expansion into new vertical markets, such as hospitality and healthcare.

• Kiosk mapping and geolocation to find the nearest kiosk.
• QR code scanning for quick authentication and transaction confirmation.
• Account management with rental history, preferences, and activity tracking.
• Secure payment processing integration (e.g., via Stripe or equivalent).
• Backend communication layer to send and receive data about battery availability and kiosk status.
• Device resource utilization to access GPS, camera, and other hardware features for improved accuracy and seamless interactions.

• Kiosk backend systems for real-time data exchange on battery and slot availability
• QR code scanning API or native camera features
• Payment gateway services for secure transactions

• Scalability to support hundreds of kiosk locations with thousands of users
• Real-time data synchronization with minimal latency
• High security standards for payment and user data (e.g., encryption, compliance)
• Optimized performance for smooth user experience on various device types

The mobile application is expected to significantly improve customer convenience and engagement, supporting expansion into new markets such as hospitality and healthcare. It aims to enhance operational visibility through real-time kiosk data, increase user adoption and retention, and streamline transactions—expecting to contribute to growth in user base and operational efficiency, similar to previous successful deployments.