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Development of a Native iOS Mobile Application for Field Worker Healthcare CRM

appitventures.com

Medical

Information technology

Challenges in Field Worker Accessibility and Connectivity

Sales representatives require reliable access to CRM tools while operating in environments with unstable internet connectivity. Current web-based solutions lack offline functionality and mobile-first user experience, hindering productivity and client interactions.

About the Client

A leader in transforming lab data into personalized healthcare insights, specializing in CRM solutions for healthcare providers

Project Goals for Mobile CRM Development

Create a seamless mobile experience for field workers with offline capabilities
Ensure reliability in low-connectivity environments
Improve user adoption through intuitive UX/UI design
Enable smooth transition between existing web platform and mobile application

Core System Functionalities and Features

Offline data synchronization and local storage
Client contact and interaction management
Real-time updates when connectivity is available
Intuitive interface for healthcare data visualization
Secure authentication and data encryption

Technology Stack Requirements

Native iOS development

Swift

Firebase for offline capabilities

System Integration Needs

Existing hc1 CRM web platform
Cloud data storage solutions

Performance and Security Requirements

High reliability in low-bandwidth scenarios
Enterprise-grade data security and compliance
Scalable architecture for future expansion
Optimized battery and resource usage

Expected Business Impact

Empower field workers with uninterrupted access to critical CRM tools, improve client interaction efficiency by 40%, reduce data entry errors through offline capabilities, and achieve 90%+ user adoption rate through intuitive design, mirroring the success of the hc1 CRM™ App implementation.