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Development of a Custom Web and Mobile Application for Teen Family Support Tracking and Service Customization

appitventures.com

Non-profit

Education

Health & Fitness

Challenges in Tracking and Customizing Support Services

Florence Crittenton Services faced difficulties in efficiently tracking key performance indicators (KPIs) for teen family outcomes and lacked tools to enable staff to tailor services to individual family needs, limiting long-term impact and operational efficiency.

About the Client

A 125-year-old nonprofit providing educational, health, and family support services for teen families, including early childhood education, healthcare, and high school programs.

Key Goals for the New Solution

Empower teen parents through technology-enabled support systems
Increase staff effectiveness via customizable service delivery tools
Track KPIs to measure long-term outcomes for teen families
Facilitate real-time communication between advocates and students

Core System Capabilities

KPI tracking dashboards with customizable metrics
Service plan customization tools for staff
Secure messaging between advocates and families
User authentication with role-based access control
Automated reporting and analytics

Technology Stack Requirements

Laravel

Flutter

System Integration Needs

Existing health center patient management systems
Educational platform APIs for student progress tracking
Third-party secure messaging services

Operational Requirements

Scalable architecture for future expansion
HIPAA-compliant data security measures
Cross-platform compatibility (iOS/Android/Web)
Offline functionality for mobile app users
High availability with 99.9% uptime SLA

Expected Outcomes

The solution will enable data-driven decision-making for service improvements, enhance staff productivity through tailored tools, and improve long-term educational and health outcomes for teen families while maintaining strict compliance with nonprofit resource constraints.