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Development of a Multi-Tenant Real-Time Inventory Monitoring and E-Commerce Platform for Perishable Goods
  1. case
  2. Development of a Multi-Tenant Real-Time Inventory Monitoring and E-Commerce Platform for Perishable Goods

Development of a Multi-Tenant Real-Time Inventory Monitoring and E-Commerce Platform for Perishable Goods

saigontechnology.com
Retail
Supply Chain
Logistics

Identifying Challenges in Managing Perishable Goods Supply Chain

The client faces persistent difficulties in monitoring the condition and storage of perishable products across multiple locations, leading to spoilage, delivery delays, and reduced customer satisfaction. Their current manual or fragmented systems hinder transparency, collaboration, and efficient inventory management, despite the critical importance of freshness and timely distribution in their industry.

About the Client

A large-scale retail chain specializing in fresh produce and perishable goods, aiming to optimize their supply chain through advanced technology integration.

Goals for Enhancing Supply Chain Efficiency and Transparency

  • Implement a scalable, multi-tenant platform enabling constant monitoring of inventory and storage conditions for perishable goods.
  • Facilitate seamless data sharing and collaboration among suppliers, distributors, retailers, and internal stakeholders.
  • Automate inventory and storage audits through detailed dashboards and comprehensive reporting tools.
  • Ensure cross-platform accessibility on desktops, smartphones, and tablets to support field and warehouse operations.
  • Reduce product spoilage and delivery times through improved visibility and proactive management.

Core Functionalities for a Real-Time Inventory Monitoring System

  • Multi-tenant architecture supporting multiple clients and user roles
  • Dashboard displaying live storage information and inventory status
  • Automated inventory audit reporting with detailed analytics
  • ECommerce marketplace for product listing, demand posting, and order management
  • User authentication with secure login and role-based access control
  • Notification system with email, SMS, in-app, push notifications
  • Invoice generation based on orders
  • Buyer-seller connection management and order allocation for premium users
  • Product management module including add/remove products
  • Donation feature for social responsibility initiatives
  • Cross-platform compatibility with responsive web interface and native mobile applications

Technological Foundations for Scalable Inventory Platform

Backend: Microservice architecture using ExpressJS
Database: Cloud-based NoSQL (MongoDB, Firestore)
Cloud Platform: Google Cloud services including App Engine, Cloud Functions, API Gateway, Cloud Storage
Caching: Redis
Authentication: Custom Firebase Authentication
Messaging: Firebase Messaging, Twilio SMS
Frontend: NextJS framework with Material UI, Axios, Lodash
Mobile: React Native framework with Redux, Redux Saga, Deep Linking, QR Code scanner, Firebase integration

External System Integrations for Enhanced Functionality

  • Payment processing system for secure transactions
  • External logistics APIs for delivery tracking
  • External notification services (SMS, Email, Push)
  • Payment gateway integration for donations

Performance, Security, and Scalability Expectations

  • Application should support concurrent access by thousands of users with minimal latency
  • Data security measures to protect sensitive business and user data, including restricted IP access
  • System optimized for high availability and fault tolerance
  • Cross-platform performance optimization for both iOS and Android devices
  • Regular backups and disaster recovery procedures

Projected Business Outcomes from System Implementation

The new platform is expected to significantly reduce spoilage rates and delivery delays through improved real-time monitoring and collaboration, leading to increased customer satisfaction. It aims to streamline inventory audits with automated reporting, reduce manual errors, and enhance supply chain transparency. The client anticipates better resource utilization, faster decision-making, and a scalable infrastructure that can grow with their business, ultimately improving operational efficiency and competitive edge in the retail industry.

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