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Development of a Multi-Sided Marketplace App for Water Tourism in Teahupo’o, Tahiti
  1. case
  2. Development of a Multi-Sided Marketplace App for Water Tourism in Teahupo’o, Tahiti

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Development of a Multi-Sided Marketplace App for Water Tourism in Teahupo’o, Tahiti

cheesecakelabs.com
Sports
Tourism
Transportation

Challenges in Water Tourism Transportation

Teahupo’o’s informal boat transportation system for surfers and tourists lacks digital booking capabilities, leading to inefficiencies, inconsistent service quality, and missed opportunities to formalize income streams for local fishermen. Visitors face difficulties coordinating reliable water taxi services, while boat owners lack a structured platform to manage bookings and expand their market reach.

About the Client

Surf legend and tourism entrepreneur seeking to digitize local boat transportation services for surfers and tourists in Tahiti.

Project Goals for Digital Transformation

  • Design a multi-sided marketplace app connecting surfers, tourists, and boat owners
  • Formalize the local water taxi system through digital booking and payment infrastructure
  • Create scalable user journeys for tourists, surfers, and boat operators
  • Develop a prototype to validate the business model before full-scale development

Core Functionalities of the Water Tourism App

  • User registration and profile management for tourists, surfers, and boat owners
  • Real-time boat availability and booking system
  • Integrated payment gateway for secure transactions
  • GPS tracking for boat location and estimated arrival times
  • Feedback and rating system for service quality assurance

Technology Stack for Scalable App Development

React Native
Node.js
AWS Cloud Services
MongoDB

External Systems Integration

  • Stripe Payment Gateway
  • Google Maps API
  • Twilio SMS Notifications

System Performance and Scalability Requirements

  • Support 10,000+ concurrent users during peak surfing seasons
  • Ensure 99.9% uptime during operational hours
  • Implement end-to-end encryption for payment and user data

Expected Business Impact

Formalization of Teahupo’o’s water taxi system could increase local fishermen’s income by 20-30% through digital bookings, while improving visitor satisfaction scores by 40%. The platform’s scalable architecture would enable expansion to other global surf destinations within 12-18 months post-launch.

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