The client faces challenges in establishing direct and effective communication channels with consumers of their cooking oil products. Existing marketing methods are insufficient for nurturing brand loyalty and community engagement, especially among tech-savvy users who seek interactive and personalized experiences online.
A large-scale consumer brand specializing in cooking ingredients seeking to enhance direct communication with customers and build brand loyalty through innovative digital tools.
The new digital platform is expected to significantly enhance consumer engagement, serving as a direct communication channel with a major cooking oil brand's customer base and building an active online community. This approach aims to increase brand awareness, foster loyalty, and support marketing objectives, leading to measurable improvements in consumer interaction metrics and brand perception.