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Development of a Multilingual Online Legal Consultation Platform with Integrated Calendar and Secure Payment Systems
  1. case
  2. Development of a Multilingual Online Legal Consultation Platform with Integrated Calendar and Secure Payment Systems

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Development of a Multilingual Online Legal Consultation Platform with Integrated Calendar and Secure Payment Systems

capitalnumbers.com
Legal
Information Technology
Business Services

Challenges in Developing a Comprehensive Online Legal Consultation Platform

The client required a ground-up development of a platform enabling affordable legal consultations with qualified lawyers. Key challenges included creating a streamlined multi-step registration process, integrating Outlook calendars for real-time availability tracking, embedding high-quality audio/video calling, implementing multilingual capabilities, and ensuring secure, scalable infrastructure while maintaining post-launch reliability.

About the Client

A top-tier web development company specializing in creating platforms that connect clients with legal professionals through innovative digital solutions.

Objectives for Legal Consultation Platform Development

  • Enable seamless lawyer-client matching and consultations
  • Implement secure and scalable infrastructure for global users
  • Automate calendar synchronization with lawyer availability
  • Support multilingual interfaces for international accessibility
  • Ensure secure payment processing with multiple gateways
  • Provide robust document management and KYC verification

Core Functionalities and Key Features

  • Multi-step user registration with KYC verification
  • Outlook calendar API integration for real-time availability
  • Zoom-based audio/video calling with transcription
  • Laravel Translate for multilingual support
  • Stripe/PayPal payment gateways with 3D Secure
  • Dynamic lawyer search with filtering (e.g., top-rated, availability)
  • Secure document upload system for case files

Technology Stack and Infrastructure

Laravel 6
jQuery
MySQL
AWS
Sass
Zoom API
Stripe
PayPal

Critical System Integrations

  • Outlook Calendar API
  • Zoom Video SDK
  • Stripe/PayPal APIs
  • Laravel Translate

Non-Functional Requirements

  • High scalability on AWS for traffic spikes
  • Low-latency video calls with adaptive bitrate
  • PCI-DSS compliance for payment security
  • 99.9% uptime SLA with load balancing
  • Cross-browser compatibility

Expected Business Impact

The platform will revolutionize legal service accessibility by reducing costs by 60-70% compared to traditional firms, enabling instant consultations with verified lawyers globally. Post-launch metrics include 97% client satisfaction, 600+ page document handling capacity, and automated commission tracking for 10,000+ lawyers. The solution's security features (3D Secure, encrypted communications) and multilingual support will expand market reach across 15+ countries while maintaining compliance with legal industry standards.

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