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Development of a Multi-Industry SaaS Business Management Platform with Integrated POS Solutions
  1. case
  2. Development of a Multi-Industry SaaS Business Management Platform with Integrated POS Solutions

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Development of a Multi-Industry SaaS Business Management Platform with Integrated POS Solutions

tatvasoft.com
Retail
Manufacturing
Food & Beverage
Distribution
Hospitality

Challenges in Unified Business Management Across Diverse Industries

The client faced operational inefficiencies due to fragmented systems across their multi-branch, multi-industry operations. Key pain points included lack of centralized accounting, inconsistent inventory tracking, limited multi-currency support, and absence of integrated POS solutions for retail and restaurant verticals.

About the Client

A multinational retail management company operating across diverse sectors requiring integrated business process automation.

Strategic Objectives for Unified Business Solution

  • Implement a scalable SaaS platform for cross-industry business management
  • Centralize accounting, inventory, and sales operations across multiple branches
  • Enable multi-currency transactions with automated forex reporting
  • Develop specialized POS systems for retail and restaurant operations
  • Provide customizable reporting and mobile accessibility

Core System Functionalities and Key Features

  • Multi-store/multi-branch management with consolidated reporting
  • Automated accounting workflows with customizable vouchers
  • Inventory tracking with batch/serial number management
  • Restaurant POS with kitchen ticketing and table management
  • Multi-currency support with exchange rate automation
  • Mobile apps for sales force management and time tracking
  • Customer loyalty program administration

Technology Stack Requirements

Microsoft .NET Framework
Angular for Frontend
Microsoft SQL Server
DevExtreme Components
Android Clean Architecture

System Integration Needs

  • Payment gateway integration
  • Barcode/QR code scanning systems
  • Cloud storage services
  • Third-party accounting APIs

Non-Functional Requirements

  • High scalability for multi-tenant architecture
  • Offline functionality with data synchronization
  • Role-based access control
  • Cross-platform mobile compatibility
  • Real-time reporting performance

Expected Business Transformation Outcomes

The unified platform will streamline operations across diverse business units, reduce manual processes by 60%, enable real-time financial visibility, and improve customer experience through specialized POS solutions. Cloud-based deployment will ensure 24/7 accessibility while centralized reporting will enhance decision-making capabilities across 15+ industry verticals.

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