Development of a Modern Digital Banking Platform with Responsive Web and Native Mobile Applications

The client, a financial institution, faces significant challenges with its legacy digital banking systems, including limited accessibility across devices, outdated user interfaces, and difficulty in complying with evolving regulatory standards such as PSD2. The need for a unified, modern platform that supports multiple resolutions and native mobile applications to provide secure, seamless, and compliant banking experiences is critical.

A mid to large-sized financial institution aiming to modernize its digital banking services to enhance customer experience and meet regulatory requirements.

• Deliver a responsive web application accessible on various device resolutions to ensure a consistent user experience.
• Develop native mobile applications for iOS and Android platforms to extend reach and improve usability.
• Implement comprehensive payment management features, including calendar views for payments and notifications.
• Ensure compliance with regulatory frameworks such as PSD2 and other relevant standards within the platform.
• Facilitate co-development with internal banking software engineers to ensure seamless integration and maintainability.
• Enhance overall customer engagement and satisfaction through a secure, reliable, and easy-to-use digital banking experience.

• Responsive Web Design (RWD) supporting multiple screen resolutions for consistent access across devices.
• Native mobile applications for iOS and Android operating systems with synchronized user experiences.
• Calendar views for managing payments, transactions, and notifications within the app.
• Secure login and transaction processes integrating multi-factor authentication.
• Implementation of regulatory requirements including PSD2 compliance, data security, and user privacy protocols.
• Co-development framework with internal engineering teams for smooth integration and ongoing maintenance.

• Payment gateways for transaction processing
• Regulatory reporting systems for compliance (e.g., PSD2 reporting modules)
• Core banking systems for account and transaction data synchronization
• Notification services for real-time alerts and communications

• High scalability to support increasing user bases and transaction volumes
• Performance latency under 2 seconds for key user interactions
• Robust security measures aligning with banking standards, including data encryption and intrusion detection
• System availability of 99.9% uptime to ensure continuous banking operations
• Responsiveness across devices with consistent user experience

The implementation of the modern digital banking platform is anticipated to significantly improve customer engagement by providing seamless, secure, and accessible services across devices. It aims to reduce time to market for new features, ensure regulatory compliance, and support scalable growth, ultimately driving increased customer satisfaction and retention while enabling the bank to meet evolving market demands efficiently.