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Development of a Mobility Solution for Healthcare Appointment Transportation
  1. case
  2. Development of a Mobility Solution for Healthcare Appointment Transportation

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Development of a Mobility Solution for Healthcare Appointment Transportation

lizard.global
Logistics
Health & Fitness
Transportation

Challenge

People, particularly the elderly, disabled, and those without personal vehicles, face difficulties adhering to timely appointments, especially concerning the COVID-19 vaccination program, due to transportation limitations. Existing transportation options are insufficient to address these specific needs efficiently and reliably.

About the Client

Transvision is a transportation solutions provider specializing in door-to-door services, including taxi and public transport integration, with a focus on accessibility for vulnerable populations.

Objectives

  • Enable users to easily and securely book prepaid taxi rides to and from healthcare appointments.
  • Provide real-time tracking and estimated arrival times for booked taxis.
  • Ensure a seamless and accessible transportation experience for all users.
  • Expand Transvision's service offerings to include targeted mobility solutions for specific healthcare needs.

Functional Requirements

  • Ride booking with date, time, and location selection.
  • Prepaid fare calculation and secure iDeal payment processing.
  • Real-time driver tracking on a map.
  • Automated notifications and reminders.
  • User account management and booking history.
  • Integration with a database of healthcare locations.

Preferred Technologies

Mobile App (iOS & Android - Native or Cross-Platform)
Backend API (Node.js, Python/Django, or similar)
Cloud Hosting (AWS, Azure, or Google Cloud)
Mapping Integration (Google Maps, Mapbox)
Payment Gateway Integration (iDeal)

Integrations Required

  • iDeal Payment Gateway
  • Mapping Service (Google Maps/Mapbox)
  • Potentially, a healthcare location database API

Non-Functional Requirements

  • High availability and scalability to handle peak booking volumes.
  • Robust security measures to protect user data and payment information.
  • Responsive design for optimal usability across various devices and screen sizes.
  • Performance: Fast booking and ride tracking.
  • Accessibility: Compliant with accessibility guidelines (WCAG).

Expected Business Impact

This project will expand Transvision's market reach, increase customer satisfaction by providing a valuable service to underserved populations, and enhance the company's reputation as a socially responsible transportation provider. It will also create new revenue streams and solidify Transvision's position as a leader in accessible transportation solutions. Furthermore, it aligns with public health initiatives and contributes to improved access to essential healthcare services.

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