Development of a Mobile Membership Upcycling Marketplace Platform

The client faces challenges in reducing costs for customers purchasing smaller membership packages while offering a platform for users to resell unused memberships and class access, thereby maximizing platform engagement and revenue. Current manual or fragmented processes hinder user experience and limit scalability.

A mid-sized company operating an online platform that enables users to buy, sell, and manage memberships and class access in a wellness or recreational sector.

• Enable users to discover, purchase, and sell gym memberships and class access conveniently via mobile apps.
• Reduce total membership expenditure for customers by facilitating membership upcycling.
• Increase platform revenue through facilitated resale transactions and commission mechanisms.
• Create intuitive profile management features for users to manage memberships, bookings, and routines.
• Provide advanced search and filtering options for locating gyms, classes, and memberships based on criteria such as distance, rating, location, and price.
• Develop a comprehensive admin web application for gym and content management, including member oversight and financial analytics.
• Implement scalable, secure, and user-friendly technology infrastructure suitable for rapid growth.

• Customer mobile app enabling purchase, sale, and management of memberships and class bookings.
• Listings management for users to add, edit, or cancel their memberships for resale or transfer.
• Discovery tools with filters including distance, rating, location, and price to find gyms, classes, and memberships.
• Calendar & scheduling features for booking classes and routine planning.
• User profile management including membership listings, booking history, and personal routines.
• In-app notifications for updates, promotions, and reminders.
• Revenue and spendings overview dashboards for users and administrators.
• Gym and class directory with location mapping support.
• Web-based admin panel for gym management, content moderation, financial tracking, and user oversight.
• Super admin dashboard for overarching platform management, including content moderation and marketing.

• Payment gateways for transaction processing
• Location services for mapping and filtering
• Email and push notification services
• Financial analytics and reporting modules
• Content management systems for platform updates

• System should support scalability to handle increasing user base and transaction volume.
• App performance optimized for responsiveness on various devices.
• Data security protocols compliant with relevant standards (e.g., GDPR, PCI DSS).
• High availability with minimal downtime.
• Secure transaction processing with encryption.

The developed platform aims to decrease customer expenditure on memberships, enhance user engagement through membership reselling, and increase overall revenue. Expected outcomes include improved transaction volume, higher customer satisfaction, and scalable platform growth, mirroring prior successes of increased user activity and transaction revenue in similar deployments.