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Development of a Mobile Application for Neighborhood Retailers with Accessibility Focus
  1. case
  2. Development of a Mobile Application for Neighborhood Retailers with Accessibility Focus

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Development of a Mobile Application for Neighborhood Retailers with Accessibility Focus

trigent.com
Retail
eCommerce
Business services

Challenges in Connecting Neighborhood Retailers with Customers and Ensuring Accessibility

Neighborhood retailers face challenges in establishing a strong digital presence and reaching a wider customer base. Existing solutions often require significant upfront investment and may not adequately address accessibility requirements for users with disabilities. There is a need for a user-friendly, accessible mobile application that empowers retailers and provides a seamless shopping experience for consumers.

About the Client

Mobility Retail is a platform enabling neighborhood retailers to engage with customers through digital solutions, including online ordering, delivery, and management tools. They also offer white-label solutions.

Project Objectives

  • Develop a mobile application for neighborhood retailers to facilitate online ordering of products.
  • Enhance accessibility of the mobile application to comply with ADA and 508 standards.
  • Provide retailers with a cost-effective solution for digital engagement without substantial upfront investment.
  • Increase reach for neighborhood retailers and provide a convenient shopping experience for consumers.
  • Enable real-time communication and order management between retailers and customers.

Functional Requirements

  • Product browsing and search
  • Online ordering and checkout
  • Secure payment gateway integration
  • Real-time chat communication (multilingual)
  • Voice recording for order placement
  • Barcode scanning for product identification
  • Image sharing for product reference
  • Order management dashboard for retailers
  • Customer account management
  • Accessibility features compliant with ADA and 508 standards

Preferred Technologies

Native mobile application development (Android & iOS)
Cloud-based infrastructure (SaaS)
Secure payment gateway integration
Real-time communication APIs
Accessibility testing tools

Integrations Required

  • Payment gateway API (e.g., Stripe, PayPal)
  • Mapping service API (e.g., Google Maps) - optional for store locator
  • Third-party loyalty program APIs (optional)

Key Non-Functional Requirements

  • Scalability to accommodate a large user base
  • High performance and responsiveness
  • Robust security measures to protect user data
  • Reliable uptime and availability
  • Compliance with ADA and 508 accessibility standards

Expected Business Impact

This project is expected to significantly expand the reach of neighborhood retailers, provide a convenient shopping experience for consumers, and improve accessibility for users with disabilities. The solution will empower small businesses, reduce product returns through improved product information, and contribute to a more inclusive and connected community.

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