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Development of a Mobile and Web Platform for Coordinated Medical Program Management in Non-Profit Healthcare Organizations
  1. case
  2. Development of a Mobile and Web Platform for Coordinated Medical Program Management in Non-Profit Healthcare Organizations

Development of a Mobile and Web Platform for Coordinated Medical Program Management in Non-Profit Healthcare Organizations

bilberrry.com
Medical
Non-profit
Health Services

Identified Challenges in Managing Global Medical Outreach and Volunteer Coordination

The organization faces difficulties in efficiently capturing, managing, and sharing patient and procedure data from remote field locations. Additionally, there is a need to coordinate volunteer and staff activities, track supplies, and document clinical stories, all while working in environments with limited connectivity, hindering effective program scaling and impact measurement.

About the Client

A global medical non-profit organization focused on delivering eye care and surgical services through volunteer medical staff and international partnerships, seeking to streamline program coordination and documentation.

Goals for Enhancing Global Medical Program Execution and Data Management

  • Enable volunteer medical staff to easily create and update patient records, including surgical details and supply links, in both online and offline environments.
  • Develop a web application for organization staff to manage volunteer accounts, partner clinics, programs, and comprehensive patient and activity records.
  • Implement functionalities for managing program timelines (past, current, future, archived) and tracking overall activity metrics.
  • Allow secure sharing, downloading, and organization of images, CSV data, and supply barcodes to streamline documentation workflows.
  • Facilitate effective team collaboration, program management, and data analysis across multiple locations worldwide.

Core Functional Features for Medical Program Coordination and Documentation

  • Web app for organization staff: manage volunteer profiles, partner clinics, programs, and patient records.
  • Mobile apps for field medical staff: create patient records, scan supply barcodes, share images, access travel and program details, and switch between programs.
  • Support offline functionality with automatic data sync upon reconnection.
  • Document storage and retrieval: images, patient data, procedure logs, and supply links.
  • Activity logs, basic stats, and robust search/filter capabilities for program oversight.
  • Download options for bulk images and CSV files for reporting and analysis.

Technology Preferences for System Development

Mobile development for iOS and Android platforms
Responsive web application with modern front-end frameworks
Cloud-based backend infrastructure supporting offline data sync
Barcode scanning integration

External Systems and Data Source Integrations

  • Image storage solutions
  • Supply chain management systems for barcode linking
  • Travel document repositories
  • Authentication and user management services

Critical Non-Functional System Requirements

  • Offline mode with automatic data synchronization when online, supporting remote environments with limited connectivity
  • Scalability to support multiple programs and thousands of volunteers globally
  • High security standards to protect sensitive medical and personal data
  • Reliable performance with fast load times and minimal latency

Projected Business and Programmatic Impact of the System

The implementation of this integrated data management platform is anticipated to significantly improve data accuracy, operational efficiency, and program scalability. It aims to enhance volunteer coordination, facilitate comprehensive reporting, and support rapid deployment of medical services, ultimately expanding the reach and effectiveness of global health initiatives.

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