Development of a Microservices-Based Warehouse Management System for Enhanced Operational Visibility and Efficiency

The client faces delays in order shipping due to the absence of an integrated warehouse management system (WMS), manual processes that hinder visibility for warehouse staff and management, and insufficient analytics to identify operational bottlenecks and errors. These issues compromise customer satisfaction and operational efficiency.

A mid-sized logistics company operating multiple warehouses and a growing online retail presence, seeking to optimize its warehouse operations and improve delivery timelines.

• Reduce shipping times and improve overall delivery efficiency.
• Enhance warehouse staff productivity and reduce manual errors.
• Provide real-time operational visibility through a dedicated dashboard.
• Implement a data-driven approach to identify and resolve bottlenecks quickly.
• Automate processes by integrating third-party shipment and CRM services.
• Establish a scalable microservices architecture to support future growth.

• Microservices architecture built on NodeJS for scalable, independent service management.
• An internal analytics dashboard for real-time operational monitoring and alerts.
• Implementation of an operations log utilizing ELK stack (Elasticsearch, Logstash, Kibana) for data visibility and troubleshooting.
• Real-time data visualization to identify and address process bottlenecks instantly.
• Integration with third-party shipment providers and CRM platforms for automation and data consistency.
• Automated rules for processing orders, inventory, and shipping workflows.

• Shipment service providers for order fulfillment
• Customer Relationship Management (CRM) systems
• Internal APIs for inventory and order management

• System scalability to support increasing order volume and warehouse locations
• High performance with minimal latency for real-time monitoring
• Reliable disaster recovery and data security measures
• Monitoring and alerting capabilities for system health and unusual activity

By implementing this microservices-based WMS, the client is expected to reduce order shipping times significantly, improve accuracy and operational productivity, and enhance management's visibility into warehouse activities. These improvements aim to decrease errors, elevate customer satisfaction, and support scalable growth.