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Enterprise Sales Enablement Platform Migration and Optimization
  1. case
  2. Enterprise Sales Enablement Platform Migration and Optimization

Enterprise Sales Enablement Platform Migration and Optimization

nan-labs.com
Telecommunications
Business services

Identified Challenges in Legacy Sales Support Infrastructure

The client relies on an outdated sales enablement platform built on legacy code and infrastructure, leading to performance bottlenecks, limited scalability, and difficulty in integrating new features. This hampers the sales team’s productivity and limits data visualization and strategic deployment capabilities on a global scale.

About the Client

A large global IT networking provider looking to enhance its sales support tools through modernization and feature expansion.

Goals for System Modernization and Business Value Enhancement

  • Refactor and stabilize the existing legacy codebase to improve maintainability and scalability.
  • Perform a comprehensive database migration to ensure support for increased data volume and feature integration.
  • Ensure continuous service availability during migration with minimal downtime.
  • Develop and deploy new features such as enhanced data visualization, project creation modules, and infrastructure snapshot capabilities.
  • Enhance data aggregation from multiple sources to support better decision-making.
  • Increase user retention and sales productivity, aiming for a high adoption rate of the new platform.

Core Functional Capabilities for the New Sales Enablement Platform

  • Migration of legacy codebase to a modern, maintainable architecture.
  • Migration of approximately 80% of the existing database to a more scalable platform.
  • Interactive data visualization dashboards supporting global data aggregated from multiple sources.
  • Project creation and management module with performance-optimized workflows.
  • Functionality for users to take snapshots of network infrastructure deployments.
  • Minimal service downtime during complex, multi-phase migration processes.
  • Feature flags and modular architecture for seamless future feature integration.

Preferred Technologies and Architectural Approaches

React for frontend development
GraphQL for efficient data querying
Refactored architecture to support scalability and maintainability
Database platform optimized for large volume support

External Systems and Data Sources Integration Needs

  • Global data sources for real-time and aggregate data visualization
  • Existing infrastructure deployment systems for snapshot functionalities

System Performance, Security, and Scalability Expectations

  • High performance with smooth data rendering despite large data volumes
  • Availability with minimal downtime during migration phases
  • Support for concurrent multiple user sessions
  • Secure access controls and data protection measures
  • Ability to scale horizontally as data volume and user base grow

Projected Business Benefits and Success Metrics

The migration and feature enhancement of the sales enablement platform aim to significantly increase sales team productivity, improve data handling and visualization capabilities, and drive higher user retention rates—targeting around 90%—while enabling the client to close multimillion-dollar sales through more effective tool utilization.

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Untitled Case