Development of a Marketplace for Expert Online Service Sessions with Monetization Capabilities

The client requires a scalable, easy-to-navigate web platform that facilitates online expert consulting services across various industries. The platform must enable experts to create profiles, share personalized booking links, and receive instant, fraud-resistant payments, all while providing a seamless experience for clients to book and pay for sessions without role complexity.

A mid-sized platform aiming to connect industry experts with clients for paid online consultations, coaching, and training sessions, focusing on simplicity and secure transactions.

• Create a comprehensive web application enabling experts to register, maintain profiles, and generate personal scheduling URLs for client bookings.
• Implement a straightforward booking system allowing clients to schedule 15, 30-minute, or 1-hour sessions with instant online payments.
• Design a user-friendly dashboard for both experts and clients to manage appointments, receive notifications, and access call reports.
• Ensure the platform supports secure, transparent, and fraud-resistant payment processing integrated with popular gateways.
• Develop a system that supports 1-to-1 and 1-to-many video sessions across various industries.

• Expert registration and profile management system
• Personal URL generator linked to individual calendars for scheduling
• Integrated easy-to-use booking and calendar management tools
• Client booking interface with minimal steps and secure payment processing
• Real-time notifications for booking confirmations and reminders
• Secure payment gateway facilitating instant, fraud-resistant transactions
• Call management features supporting 1-to-1 and group video sessions
• Call reports and analytics dashboard for session tracking and performance insights
• User dashboards for both experts and clients to manage schedules, view history, and receive updates

• Payment gateways (e.g., Stripe, PayPal) for secure transactions
• Calendar services for scheduling (e.g., Google Calendar API)
• Notification services (email/SMS) for updates
• Video conferencing APIs for real-time calls

• Scalability to support increasing user base and sessions
• Performance optimized for instant booking and payment confirmation
• High security standards to prevent fraud and protect user data
• Reliability with minimal downtime and robust error handling
• Responsive design for accessibility across devices

The platform aims to streamline expert-client interactions, enabling secure online sessions and instant earnings. Expected outcomes include increased user engagement, expanded service reach across industries, and a significant reduction in transaction fraud. The system is projected to support a growing number of sessions with instantaneous payments, ultimately enhancing revenue and user satisfaction for the client.