Development of a Job Description Kiosk Application with Web-based CMS for Staffing Firms

The client requires an efficient solution for providing temporary contract employees with printed job descriptions on-site at branch offices. Currently, manual processes hinder quick access, increase administrative overhead, and lack a streamlined method for updating and categorizing job descriptions. The absence of an integrated digital kiosk system limits operational efficiency and flexibility in delivering accurate job details to different user audiences.

A staffing and employment services company providing specialized temporary contract employees across various client sectors nationwide.

• Develop a kiosk-based application accessible via tablets to allow temporary employees to print their job descriptions quickly and securely.
• Create a web-based Content Management System (CMS) to enable administrative staff to easily upload, categorize, and manage job description documents in formats such as Word or editable PDF.
• Ensure the solution supports retrieval of relevant job descriptions based on user inputs such as job title, location, and client name.
• Design the application to facilitate secure on-device signatures for employees, with printing functionality directly at the kiosk.
• Implement a reliable online connection to retrieve documents dynamically from the CMS without requiring local data storage or user authentication.
• Complete development within a two-month timeframe using scalable and cost-effective cloud hosting solutions.

• Kiosk application compatible with iOS and Android tablets, supporting hybrid HTML5 development for cross-platform deployment.
• Simple user interface allowing users to input identifiers such as name, job title, location, or client to retrieve the correct job description.
• Signature capture functionality for employee acknowledgment, with optional signing capabilities.
• Integration with a web-based CMS to upload and categorize job descriptions, supporting formats like Word and PDFs.
• Automatic retrieval of documents from CMS based on user input to ensure up-to-date information.
• Printing capability directly from the kiosk device.
• Offline operation fallback support (if applicable) with real-time updates when connected.

• Backend CMS for content management and document storage
• Device API to facilitate document retrieval and printing
• Signature capture APIs for on-device employee acknowledgment

• System uptime of 99.9% to ensure availability during business hours
• Fast document retrieval with a target response time of under 2 seconds
• Secure handling of employee signatures and data during interactions, adhering to relevant security standards
• Scalability to support multiple branch kiosks simultaneously
• Device compatibility with both iOS and Android tablets

The deployment of the kiosk and web CMS solution is expected to streamline the distribution and management of job descriptions, reducing printing and administrative time. It will enhance employee experience by providing immediate, accurate job information and acknowledgment capabilities. This system aims to improve operational efficiency across branch offices, support real-time updates, and reduce manual document handling, leading to faster onboarding and better compliance.