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The client's legacy search engine suffered from poor speed, low accuracy, and limited customization capabilities. This resulted in suboptimal product discovery, reduced customer conversion rates, and inability to adapt to evolving business needs, directly impacting online sales performance.
A global leader in luxury retail, offering exclusive clothing, accessories, and home products across 100+ countries with a strong omnichannel presence
Implementation of the intelligent search platform is projected to significantly enhance customer experience through faster and more accurate product discovery, drive measurable increases in online sales conversion rates, and provide business teams with self-service configuration capabilities to rapidly adapt to market trends while maintaining 100% product categorization accuracy and real-time inventory visibility.