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Development of a Healthcare Nursing Services Booking Platform with User-Friendly Interface and Core Functionalities
  1. case
  2. Development of a Healthcare Nursing Services Booking Platform with User-Friendly Interface and Core Functionalities

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Development of a Healthcare Nursing Services Booking Platform with User-Friendly Interface and Core Functionalities

lionwood.software
Healthcare

Accessibility and Usability Challenges in Home Nursing Care Access

Patients requiring home nursing care face limited options due to insufficient information about available specialists, while nurses lack platforms to connect with nearby patients. The target audience includes non-tech-savvy individuals and patients with varying health conditions, necessitating an intuitive, inclusive platform validated through rigorous research.

About the Client

A Central European startup focused on improving home healthcare accessibility through digital solutions, founded by a business strategist aiming to bridge the gap between patients and qualified nurses.

Key Project Objectives for Healthcare Platform Development

  • Research the target user base (patients and nurses) and define business requirements
  • Validate the platform's feasibility and conceptual value
  • Prioritize core features to ensure user adoption and accessibility
  • Design a user-friendly PoC/MVP with robust UX principles
  • Define a scalable tech stack, implementation roadmap, and cost estimates

Core System Functionalities and Key Features

  • User profile creation and management for patients and nurses
  • Location-based nurse search (proximity and specialty filters)
  • Service booking and scheduling system
  • In-app chat for patient-nurse communication
  • Secure payment processing for booked services
  • Visit confirmation and feedback collection mechanisms

Technology Stack Considerations

Critical System Integrations

  • Payment gateway integration (e.g., Stripe, PayPal)
  • Location services (e.g., Google Maps API)

Non-Functional Requirements

  • HIPAA/GDPR-compliant data security for health information
  • Scalable architecture to handle growing user base
  • Cross-platform compatibility (mobile/web)
  • High system availability and fault tolerance

Expected Impact of Nursing Services Booking Platform

The platform will reduce financial risks through pre-development validation, attract investors by demonstrating market fit, and establish new UX standards for healthcare applications. By prioritizing accessibility and usability, it will ensure adoption across diverse demographics, including non-tech-savvy users and patients with disabilities, while creating economic opportunities for nurses.

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