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Development of a GDPR-Compliant Multitenant Booking Platform with Role-Based Access and Customization

effectivesoft.com

Real estate

Retail

Government

Information technology

Challenges in Platform Development and Market Differentiation

The client had a conceptual multitenant booking platform but lacked a functional solution. They needed to differentiate their offering in a competitive market while ensuring compliance with emerging GDPR regulations, which required specialized technical expertise and proactive implementation strategies.

About the Client

Norwegian technology company specializing in digital signage and space booking solutions for real estate, retail, institutions, and municipal organizations.

Core Development Goals

Develop a scalable multitenant booking platform from concept to deployment
Ensure GDPR compliance prior to global regulation implementation
Enable role-based access control for multiple user types
Provide customization options for property owners
Integrate with existing digital signage systems

Platform Capabilities and Features

Role-based access for building admins, receptionists, tenants, and guests
Customizable platform settings for lessors (pricing, terms, room visuals)
Flexible booking options with recurrence and location preferences
Addon management for furniture, parking, and event-specific requirements
Integration with digital signage systems for content streaming

Technology Stack Requirements

HTML

CSS

Node.js

Angular JS

PHP

Symfony

MySQL

REST

System Integration Needs

Digital signage systems
User authentication services
Payment processing gateways

Operational and Compliance Requirements

GDPR-compliant data protection measures
High scalability for multitenant architecture
Cross-browser compatibility
Secure API endpoints
Real-time booking synchronization

Expected Business Outcomes

The platform will enhance booking efficiency for shared facilities while providing lessors with customization tools to attract tenants. GDPR compliance will establish trust with European clients, and integration capabilities will strengthen the solution's position in smart building ecosystems, potentially increasing market share in real estate and municipal sectors.