Development of a Flexible Post-Acute Care Management System to Improve Patient Outcomes and Reduce Readmissions

A healthcare organization faces challenges in managing care workflows across diverse user roles, including nurses, nurse managers, and administrators, leading to difficulties in streamlining patient management tasks, supporting multiple workflows, and achieving measurable improvements in patient outcomes such as readmission rates, length of stay, and overall care costs. The organization requires a flexible, automated system capable of supporting evolving care strategies and varying contract needs.

A startup or healthcare organization specializing in care coordination and management services seeking an automated, customizable platform to optimize patient care workflows and improve clinical outcomes.

• Develop a comprehensive care management platform supporting multiple user roles and workflows.
• Implement advanced task prioritization and automation features to streamline daily care activities.
• Achieve measurable outcomes including targeted reductions in patient length of stay, readmission rates, and care costs, aligned with industry benchmarks.
• Create a scalable, adaptable solution that can evolve with organizational needs and support business growth.

• Support for multiple user roles including care providers, coordinators, and administrators with role-based access and tailored workflows.
• Task management and prioritization tools to assist care teams in daily patient management activities.
• Automated workflows that adapt to user inputs and clinical needs, reducing manual intervention.
• Prototype-driven design process including low-fidelity and high-fidelity prototypes to validate UX/UI workflows before development.
• Real-time monitoring dashboards for outcomes, such as readmission rates, length of stay, and cost metrics, enabling data-driven decision making.

• Electronic Health Record (EHR) systems for patient data synchronization
• Care management and clinical decision support tools
• Analytics and reporting modules for outcome measurement

• High usability with validated workflows to ensure task completion across varied user roles
• Scalability to support increasing staff and patient volume
• Security and compliance with healthcare data standards (e.g., HIPAA)
• Responsive performance to support real-time data updates and dashboards

The implementation of this care management platform aims to achieve significant improvements in patient care metrics, including a projected 11% reduction in care costs, 25% decrease in patient length of stay, and a 10% drop in readmission rates once the system is fully adopted and operational. These outcomes will support better patient health, optimized care workflows, and enhanced organizational efficiency.