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Development of a Configurable Population Health Management Platform
  1. case
  2. Development of a Configurable Population Health Management Platform

Development of a Configurable Population Health Management Platform

hatchworks.com
Medical

Identifying Challenges in Managing Patient Populations with Static Documentation

The organization relies on spreadsheets and static documents to manage patient assessments and care team workflows, resulting in inefficiencies and scalability issues as the care team expands. There is a need for an automated, configurable system to effectively handle patient data, assessments, and clinical tasks, supporting diverse user roles and medical scenarios.

About the Client

A healthcare provider organization operating multiple care facilities across various states, focusing on delivering comprehensive patient care and improving health outcomes through population health strategies.

Goals for Developing a Scalable, Automated Population Health Platform

  • Design and develop a web-based platform supporting configurable workflows based on user roles and medical scenarios.
  • Automate management of patient assessments, clinical tasks, and care team workflows to improve efficiency.
  • Create flexible support for different types of health system clients and care periods.
  • Implement a user-centered interface to enhance usability and reduce training time.
  • Reduce patient readmission rates within 90 days from over 20% to under 10%, mirroring successful outcomes.

Core Functional Requirements for the Population Health Platform

  • Configurable workflows tailored to user roles and specific medical scenarios.
  • Patient assessment management module supporting multiple assessment types and periods.
  • Automated task generation based on assessment outcomes and care plans.
  • User interface with a branded, intuitive design system for consistency and ease of use.
  • Prototyping and wireframing tools to iteratively refine UX before development.
  • Backend architecture capable of supporting scalable deployment and future feature expansion.
  • Application support and ongoing maintenance to ensure operational stability.

Preferred Technologies and Architectural Approaches

Web application development frameworks supporting modular UI components
Design systems for consistent UI/UX
Agile software development methodologies

Essential External System Integrations

  • Healthcare data systems for patient information exchange
  • Electronic health record (EHR) systems for seamless data synchronization
  • Communication tools for care team collaboration

Non-Functional Requirements for Performance and Security

  • System scalable to support increasing user base and data volume
  • High performance with fast response times under load
  • Secure data handling complying with healthcare privacy standards
  • Reliable uptime and support for real-time operational needs

Projected Business Impact and Outcomes of the Platform

Implementation of the population health management platform aims to significantly improve workflow efficiency, reduce patient readmission rates to below 10%, and enhance overall care quality. These improvements will contribute to better health outcomes, operational scalability, and compliance with industry standards.

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