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Development of a Modernized, Scalable Candidate and Employer Management Platform
  1. case
  2. Development of a Modernized, Scalable Candidate and Employer Management Platform

Development of a Modernized, Scalable Candidate and Employer Management Platform

hatchworks.com
Business services
Logistics
Construction

Identified Challenges in Digital Talent Acquisition Processes

The client faces difficulties in scaling their digital hiring platform due to multi-step, manual processes that cause delays and friction for job seekers and employers. The existing system hampers quick talent placement, affecting revenue growth and market competitiveness. Inefficiencies in candidate application workflows and employer talent matching are significant pain points, exacerbated by outdated UX and lack of automation.

About the Client

A large-scale on-demand workforce solutions provider with multiple regional offices, seeking to enhance their digital hiring capabilities and streamline their client and candidate experience.

Goals for Building an Efficient and Scalable Hiring Platform

  • Develop a modern, streamlined digital hiring platform that reduces application and onboarding time for candidates.
  • Enhance employer access to on-demand, high-quality talent through optimized job matching and candidate filtering features.
  • Implement automation and UX improvements to enable faster, more accessible application processes.
  • Establish a scalable product management discipline to support long-term growth and continuous innovation.
  • Improve overall user experience, resulting in faster onboarding and placement of workers, thereby increasing hiring speed and reducing operational friction.

Core Functional Capabilities for Candidate and Employer Management

  • Candidate application portal with simplified, multi-device accessibility including automation of paperwork and onboarding steps.
  • Employer dashboard for posting jobs, managing talent pipelines, and accessing analytics.
  • Automated matching engine to connect qualified candidates with suitable job opportunities based on skills, location, and other criteria.
  • Real-time notifications and communication channels for candidates and employers.
  • User research, experience audits, and feedback collection integrated into the development lifecycle.
  • Product roadmap aligned with business goals, supporting incremental feature releases and continuous improvement.

Technology Stack and Architectural Preferences

Cloud-based architecture (e.g., SaaS platform)
Scalable microservices architecture
Responsive front-end frameworks (e.g., React, Vue.js)
Modern backend technologies with API-driven design
Automation tools for workflow streamlining

External System and Data Source Integrations

  • Applicant tracking systems (ATS)
  • Job board and social media platforms for job postings and candidate sourcing
  • Analytics and reporting tools
  • External identity verification services

Performance, Security, and Scalability Expectations

  • System must support high concurrent usage with minimal latency, ensuring application response times under 2 seconds.
  • Data security protocols compliant with industry standards for sensitive personal data.
  • Scalable infrastructure capable of supporting a growing user base without degradation of service.
  • Robust system uptime (target >99.5%) and disaster recovery capabilities.
  • Automated testing and continuous deployment pipelines for rapid development cycles.

Projected Business Benefits and Operational Improvements

The new platform aims to significantly accelerate the hiring process, enabling candidates to apply and start work faster than before. It will improve employer access to on-demand talent, reduce time-to-fill vacancies, and facilitate long-term scalability through established product disciplines. Expected outcomes include a faster, more seamless candidate experience, increased operational efficiency, and sustained revenue growth driven by improved market competitiveness.

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