Development of a Flexible Content Management Platform with Automated Regulatory Updates

The agency requires a more agile, maintainable, and cost-effective Content Management System (CMS) to overhaul their public website and internal intranet. Current systems are cumbersome, lack flexibility for self-customization, and require manual updates for regulatory content, leading to inefficiencies and potential inaccuracies. Additionally, their manual process for publishing biannual regulatory updates is time-consuming and prone to delays, necessitating a semi-automated or fully automated solution to improve accuracy and timeliness.

A government agency serving as a regulatory authority and standardization body, overseeing building regulations, policies, and market supervision, with a focus on digital information dissemination and content management.

• Implement a flexible CMS platform that allows non-technical users to easily modify templates and content structures aligned with user needs.
• Enable seamless integration with external authoritative data sources to semi-automate the updating of regulatory content, reducing manual efforts.
• Automate the biannual regulatory update process to ensure timely and accurate publication of new regulations, with future plans for full automation.
• Enhance digital presence and internal collaboration through a unified platform supporting both external websites and internal intranet systems.
• Achieve a cost-effective solution with simplified content management workflows and scalable architecture.

• Flexible template and structure customization for website and intranet content management.
• User authentication and management integrated with enterprise directory services.
• Content versioning and approval workflows to ensure accuracy before publication.
• Scheduled import of regulatory updates from external authoritative sources to minimize manual data entry.
• Semi-automated process for updating, replacing, and publishing regulatory content twice annually, with a pathway to full automation.
• Dashboard and reporting tools to monitor update statuses and publishing workflows.

• External authoritative data repositories for regulatory content (e.g., legal/standardization databases)
• User management systems for authentication and authorization (e.g., Azure Active Directory or equivalent)

• System scalability to support increased content volume and user load over time
• High availability and reliability for 24/7 content access and updates
• Data security and compliance with relevant privacy regulations
• Performance targets achieving minimal latency for content retrieval and updates
• Maintainability with support for future automation enhancements

The new platform is expected to significantly streamline content update workflows, reducing manual effort and turnaround times, particularly for biannual regulatory updates. It aims to improve content accuracy, enhance user experience for both external stakeholders and internal staff, and offer a scalable architecture capable of supporting future automation initiatives. The automation of regulatory updates will lead to more timely dissemination of information, improved compliance, and operational efficiencies, contributing to a more transparent and responsive regulatory environment.