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Development of a Dynamic InsurTech Platform with Unified Digital Ecosystem for Ukrainian Insurance Leader

wezom

Insurance

Challenges in Adapting to Regulatory Changes and Enhancing Digital Insurance Services

Need to rapidly adapt to evolving regulatory requirements for electronic insurance policies while providing a modern, user-friendly digital experience. Existing systems lacked flexibility for real-time updates and failed to meet modern UX expectations in the insurance sector.

About the Client

Top 10 Ukrainian insurance company seeking digital transformation through InsurTech solutions

Objectives for Digital Transformation in Insurance

Create a state-compliant e-policy issuance platform
Develop user-centric digital tools for policy management
Implement adaptable infrastructure for regulatory compliance
Establish omnichannel customer engagement ecosystem

Core System Functionalities and Key Features

Real-time policy calculation and issuance engine
Multi-role digital personal cabinets (clients/managers)
AI-powered regulatory compliance adaptation module
Interactive policy management dashboard
Cross-device responsive design framework

Technology Stack Requirements

Progressive Web App (PWA) architecture

Blockchain-based compliance logging

Microservices for modular updates

WebGL for interactive UI elements

Serverless computing for scalability

System Integration Requirements

National Insurance Registry API
Electronic Identity Verification System
Real-time Tax Calculation Service
Multi-channel Customer Support Integration
Automated Regulatory Update Feed

Critical Non-Functional Requirements

99.99% system availability with failover redundancy
Sub-200ms response time for critical transactions
GDPR-compliant data protection framework
Automated compliance validation workflows
Elastic scalability for traffic spikes

Expected Impact of InsurTech Ecosystem Implementation

Establishment of market-leading digital insurance capabilities with 70% reduction in policy issuance time, 40% decrease in compliance adaptation costs, and 25% increase in customer retention through enhanced user experience. Creates foundation for future AI-driven insurance product innovation.