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Development of a Direct Ride-Hailing Mobile Application to Disrupt Traditional Taxi Dispatch Systems

saritasa.com

Automotive

Transportation Services

Information technology

Inefficiencies in Traditional Taxi Dispatch Systems

Passengers face unreliable street-hailing experiences with inconsistent cab availability, while drivers waste resources responding to distant, unverified requests through third-party dispatchers. Current systems lack real-time location tracking, instant communication, and scheduling capabilities.

About the Client

Innovative startup focused on revolutionizing urban transportation through direct passenger-to-driver connectivity via mobile technology

Modern Mobility Solution Goals

Eliminate third-party dispatch intermediaries
Enable real-time GPS-based passenger-driver matching
Implement instant communication between parties
Create ride scheduling functionality for future bookings
Establish monetization model for driver-participants

Core Platform Capabilities

GPS location tracking and mapping integration
One-touch ride request system with driver notifications
Bidirectional acceptance/declination workflow
Pre-scheduled ride booking with location flexibility
Driver favorites list for recurring users
In-app messaging with standardized response templates
Multi-tier user management (passengers, drivers, partners)

Technology Stack Requirements

Swift

iOS SDK

Core Location Framework

Firebase Realtime Database

Twilio API

System Integration Needs

Apple Maps API
SMS Gateway Services
Payment Processing API
User Authentication System

Operational Performance Standards

Real-time location update latency <2s
99.9% system availability
End-to-end encryption for communications
Scalable architecture for 100k+ concurrent users
Compliance with local transportation regulations

Transforming Urban Mobility and Driver Revenue Streams

Expected to reduce average passenger wait times by 40% through optimized driver proximity matching, while increasing driver utilization rates by 65% through targeted request distribution. The platform aims to capture 30% market share in pilot cities within 18 months through its commission-free passenger model and $1/ride driver fee structure.