Development of a Digital Logistics Platform for Enhanced Supply Chain Management

The client faces inefficiencies in manual processes, limited real-time visibility, and fragmented communication channels across its logistics operations. This impacts shipment tracking accuracy, customs clearance efficiency, and overall customer satisfaction, hindering growth and competitiveness.

A mid to large-sized logistics provider aiming to digitalize its operations and improve efficiency through technology integration.

• Streamline shipment management and customs clearance processes to reduce operational overhead and processing time.
• Implement a comprehensive digital platform integrating multiple carriers, portals, and engines to enhance operational visibility.
• Develop mobile-enabled solutions to improve real-time communication and data accessibility for stakeholders.
• Scale the platform to manage increasing shipment volumes, aiming for at least 40,000 shipments per month upon full deployment.
• Establish a scalable, maintainable, and secure technology architecture supporting future growth and integration needs.

• A one-stop logistics platform integrating carrier onboarding, shipment scheduling, and tracking functionalities.
• Customs clearance management module supporting at least 5,000 customs operations per month.
• Mobile applications enabling real-time shipment tracking, communication, and updates using cross-platform technologies.
• B2B integration capabilities to connect with various carrier systems and external logistics service providers.
• Multiple digital portals and engines delivering tailored customer and partner digital experiences.

• Carrier management systems for onboarding and operational data exchange
• Customs and regulatory systems for clearance processing
• B2B APIs for seamless integration with external logistics providers
• Payment gateways and customs payment systems

• System scalability to handle 40,000 shipments per month, with room for growth
• High system uptime and availability (aiming for 99.9%)
• Data security and compliance with relevant standards (e.g., GDPR, data encryption)
• Responsive mobile design ensuring optimal performance on various devices
• Fast response times with target latency < 2 seconds for core functionalities

The implementation of the integrated logistics platform is expected to significantly enhance operational efficiency, reduce shipment processing times, and improve shipment visibility and customer satisfaction. Targeting a monthly shipment management capacity of at least 40,000 shipments, the platform aims to support scalable growth and increased competitiveness in the logistics industry.