Development of a Digital Leasing Application Platform for Seamless Client Onboarding and Processing

The client faces difficulties in enabling customers to initiate leasing applications directly within their banking app or on partner websites, leading to delays, manual data entry, and complex authentication processes. Existing workflows lack integration with insurance and other partner systems, resulting in inefficiencies and prolonged processing times. There is also a need for secure, frictionless identity verification without requiring upfront payments.

A large financial institution offering leasing and financing services to corporate clients, aiming to streamline leasing application processes through digital integration.

• Enable customers to start leasing applications directly within the banking app or partner websites, reducing processing time.
• Achieve a 33% reduction in leasing application processing time through automation and data reuse.
• Automate over 65% of manual tasks involved in application processing.
• Implement secure and efficient user authentication via digital signatures or mobile app verification without pre-payments.
• Facilitate seamless integration with insurance providers and partner systems to streamline workflows.

• Customer-specific application process accessible via banking and partner apps.
• Quick authentication via mobile banking app or digital signatures, eliminating the need for initial payments.
• Automatic retrieval and pre-filling of user data from banking app to accelerate form completion.
• No-code form creation and management tool for flexible application workflows.
• Product matching algorithms to align offers with customer profiles and existing processes.
• Robust integration with insurance systems for real-time policy data exchange.
• Workflow and decision engine support for process automation and escalation handling.

• Banking systems for authentication and data retrieval
• Insurance providers for policy data exchange
• Partner websites for application initiation and workflow synchronization

• System must support high concurrency to handle multiple simultaneous application initiations.
• Secure authentication protocols, including digital signatures and bank app verification.
• Data privacy compliance with relevant regulations.
• Scalable architecture to allow future feature extension and increased user load.

The implementation of this digital leasing platform is expected to reduce application processing time by approximately 33%, automate over 65% of manual processes, and improve overall user experience. Integration with banking, insurance, and partner systems will simplify workflows, leading to faster service delivery and enhanced customer satisfaction, positioning the client as an innovative leader in leasing services.