Cloud Infrastructure Cost Optimization and Security Enhancement for SaaS CRM Platform

The client faces high monthly cloud infrastructure costs, limited cost predictability, and needs to enhance security and reliability of their SaaS-based CRM platform to support rapid growth and international expansion.

A rapidly growing SaaS provider developing an advanced CRM system that supports B2B sales teams, with a focus on scalability, security, and cost-efficiency for small and medium-sized enterprises.

• Reduce monthly cloud service costs by approximately 34%, aiming for significant annual savings.
• Improve security posture through environment configuration enhancements.
• Establish a sustainable cost management culture using FinOps practices.
• Ensure cloud infrastructure is scalable, reliable, and easy to manage and modify for future development.

• Comprehensive cloud cost analysis module for identifying high-cost services and unused resources.
• Automated reconfiguration of compute environments, including server parameter tuning and cluster environment adjustments.
• Mechanisms to reduce unnecessary Kubernetes usage and tidy up historical cloud resources.
• Enhanced backup and resource management configurations to improve reliability and security.
• Implementation of Infrastructure as Code (IaC) for scalable and repeatable environment management.
• Support for continuous cost monitoring and adoption of FinOps practices.

• Cloud infrastructure APIs for environment control and automation
• Cost management and billing systems for expense tracking
• Security monitoring tools for environment security assessment

• Ability to scale seamlessly with platform growth
• High security standards to protect sensitive data and infrastructure
• Performance benchmarks ensuring minimal latency during configuration changes
• Reliability and uptime targets aligning with SaaS availability requirements
• Maintainability of infrastructure through Infrastructure as Code practices

The project aims to reduce cloud infrastructure costs by approximately 34% annually, improve system security and reliability, and foster a cost-aware cloud management culture, enhancing the client's ability to scale efficiently and securely in the competitive SaaS market.