Development of a Digital Family Support Platform for Enhanced Workshop Management and Participant Engagement

The client currently manages their family strengthening programs manually using spreadsheets, emails, and paper records, leading to inefficiencies, difficulty in tracking participant progress, and challenges in communication. The absence of a dedicated digital platform hampers effective workshop scheduling, content distribution, and participant engagement within constrained timelines and budgets.

A regional non-profit organization dedicated to promoting family well-being through educational workshops, support programs, and community engagement initiatives.

• Develop an integrated web and mobile application to streamline workshop scheduling, participant management, and content delivery.
• Enable program administrators to create, manage, and monitor workshops, sessions, and participant profiles efficiently.
• Facilitate seamless communication through notifications, reminders, and resource sharing to improve participant engagement and retention.
• Ensure secure and scalable infrastructure to support current needs with potential future expansion within a tight five-month deployment timeline and fixed budget.
• Enhance user experience for participants by providing easy access to workshop content, session schedules, and personalized notifications.

• User Role Management: Allows administrators to add, remove, and assign roles (administrator, case manager, participant) with appropriate permissions.
• Workshop Management: Create, edit, and schedule workshops and individual sessions; assign case managers; manage session content and participant invitations.
• Participant Profile Management: Create detailed profiles for couples, including contact details, and link them to specific workshops and sessions.
• Content Library: Upload and organize diverse media types (PDF, videos, audio, PowerPoint, images) for use in workshop sessions.
• Participant Access: Enable couples to log in via web or mobile apps to view session details, access content, and receive notifications.
• Communication Tools: Send targeted notifications, reminders, and resource updates to participants and workshop teams.

• Email and push notification services for timely communication with participants.
• Content storage services such as cloud-based media libraries for media management.
• User authentication and security protocols to ensure data privacy and compliance.

• System scalability to support growing user base and content volume.
• High availability with 99.9% uptime and robust data security measures.
• Responsive design to ensure optimal user experience across devices.
• Fast load times with efficient data retrieval, aiming for page load times under 2 seconds.

The implementation of the digital platform is expected to significantly improve program management efficiency, reduce administrative workload, and enhance participant engagement. Clear metrics include streamlined workshop scheduling, real-time content sharing, targeted notifications, and improved tracking of participant progress, ultimately leading to higher workshop completion rates and stronger family relationships within a 5-month deployment window.