The client faces inefficiencies with an outdated dashboard for viewing car models, resulting in slow user experiences and time-consuming reporting processes. Additionally, the absence of an online registration and leasing platform limits their ability to compete in a digitally driven market. Heavy reliance on support and sales calls strains resources and hampers customer self-service options.
A large, multinational automotive corporation seeking to modernize its leasing operations through digital transformation, including online registration, self-service features, and real-time data updates.
The implementation of this digital leasing portal is expected to significantly improve operational efficiency by reducing report and quote generation times, enhance customer satisfaction through self-service options, and enable rapid onboarding of new vehicle models. The project aims to increase online leasing conversion rates, decrease support and sales call dependency, and position the company as a leader in digital automotive leasing innovation.