Digital Transformation of Insurance Premium Calculation and Customer Data Management via Cross-Platform Mobile Application

The client relies heavily on manual, paper-based records for managing customer information and calculating insurance premiums, leading to errors, outdated data, and inefficient processes. This reliance hampers quick decision-making and impacts customer satisfaction. The client requires a digital solution that automates calculations, ensures data accuracy, and provides seamless access across multiple devices.

A traditional insurance provider with extensive manual record-keeping processes seeking to modernize their operations through a user-friendly mobile app for premium calculations and customer data management.

• Develop a mobile application that accurately replicates complex premium calculation logic originally maintained in spreadsheets.
• Ensure cross-platform compatibility to deliver consistent performance across iOS and Android devices.
• Create an intuitive, clean user interface for easy data input, management, and comparison of insurance plans.
• Automate manual processes to reduce errors and enhance data reliability.
• Streamline the insurance quote process, improving user satisfaction and operational efficiency.
• Implement a scalable and secure architecture supporting seamless updates and data protection.

• Formula replication from existing spreadsheets to ensure calculation consistency and accuracy.
• Cross-platform compatibility supporting both iOS and Android devices using a unified codebase.
• Interactive forms with clear labels and structured input fields for easy data entry.
• Display modules that clearly present premium details and comparative information.
• Backend data management system to store and retrieve customer and plan information securely.

• Existing legacy systems or spreadsheets for formula logic import
• Authentication systems for secure user access
• Data storage services for customer and plan information

• Performance: App must perform premium calculations in real-time without noticeable delay.
• Scalability: Support increasing number of users and data volume with minimal performance degradation.
• Security: Ensure data confidentiality and integrity, compliant with industry standards.
• Usability: User interface must be intuitive and operate seamlessly across all supported devices.

The implementation of the mobile app is expected to significantly reduce manual errors, speed up the insurance quote process, and improve customer satisfaction. It aims to mirror the accuracy of Excel-based calculations, facilitate easy cross-device access, and streamline data management, ultimately leading to increased operational efficiency and better decision-making.