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The client requires a digital solution to manage over 10,000 possible sofa configuration combinations (size, fabric, features) while maintaining an intuitive user experience. Current operational challenges include fragmented lead management, manual pricing workflows, and lack of centralized employee tools for inventory and customer data.
Established luxury furniture retailer specializing in customizable modular sofas with a focus on high-end customer experience
Expected 40% reduction in sales cycle time through automated workflows, 25% increase in average order value via upsell features, and 50% improvement in employee efficiency through centralized management tools. Platform scalability will support 10x growth in product variations and customer base.