Development of a Custom Survey Builder Platform for Change Management Analytics

The client requires a tool to streamline the creation, customization, and deployment of employee surveys across multiple client organizations. Currently, survey processes are manual, error-prone, and lack flexibility for diverse question types and design layouts, leading to inefficient data collection and less reliable insights for change management initiatives.

A mid-sized consultancy specializing in change management and organizational transformation, seeking to optimize employee engagement surveys to assess impact and facilitate data-driven decisions.

• Develop a robust survey creation platform enabling custom surveys with various question types and multiple layout designs.
• Implement advanced statistical analysis features to support accurate evaluation of survey data and facilitate insightful reporting.
• Improve the speed and accuracy of survey deployment, reducing errors and manual effort.
• Support continuous usage and scalability for multiple client projects, ensuring high system availability and performance.
• Enhance user experience for administrators designing surveys and analysts interpreting results, leading to increased client satisfaction and market growth.

• User interface for dynamic survey design with drag-and-drop question arrangement.
• Support for multiple question formats (multiple choice, open-ended, Likert scales, etc.).
• Customizable design templates for survey layouts.
• Secure survey publishing and participant management.
• Robust data collection and storage infrastructure.
• Real-time statistical processing and visualization of survey results.
• Export and reporting functionalities for detailed analysis.

• Data export modules for integration with analytics tools
• Secure authentication and user management systems
• Potential integration with existing client HR systems or employee databases

• System must support concurrent access by multiple users with minimal latency.
• Ensure data security and user privacy compliance.
• Reliability with at least 99.5% uptime.
• Scalable architecture to accommodate increasing survey volume and user base.

Implementation of the survey builder aims to significantly reduce errors and manual effort in survey management, leading to more accurate and insightful analytics. Expected outcomes include enhanced decision-making support, increased client satisfaction, and market expansion driven by robust and flexible survey capabilities.