Development of a Custom B2B eCommerce Platform with System Integrations

The client faces complex procurement workflows involving multiple internal and external systems, leading to inefficiencies and manual data entry. They require a unified platform to improve user experience, facilitate secure system access, and automate order processing across disparate systems.

A large manufacturing enterprise seeking to streamline B2B procurement processes through a tailored eCommerce solution with integrated enterprise systems.

• Create a custom web-based user interface that enhances the B2B purchasing experience.
• Integrate with existing enterprise systems including order management, customer identity management, and CRM platforms.
• Implement secure identity and access management leveraging industry-standard protocols.
• Automate order data transfer to internal systems to reduce manual effort and errors.
• Ensure compliance with security standards, including encryption, WAF, and key management.
• Enable scalability and high availability for daily operational use across multiple regions.

• Custom React-based user interface for catalog browsing, order placement, and order tracking.
• Integration with existing order management system for real-time order submission and status updates.
• Integration with CRM and other internal systems via custom APIs.
• Secure identity management and single sign-on using industry-standard protocols.
• Filtered and dynamic presentation of external data in order forms, sourced from integrated CRM or ERP systems.
• Automated order data capture via custom listeners and data synchronization with backend systems.
• Security measures including strong encryption, secret management, Azure Key Vault, and Azure WAF.

• Order management system for order processing automation
• Customer relationship management (CRM) system for data filtering and presentation
• Identity provider for SSO and user authentication
• Data storage and retrieval services for filtered data presentation

• High security standards including encryption, WAF, and secure key vaults
• Scalability to support multiple concurrent users and regional deployments
• Performance requirements ensuring real-time data updates and minimal latency
• Compliance with security and data privacy regulations

The implementation is expected to significantly improve procurement efficiency, reduce manual order processing errors, and streamline system integrations. Projected outcomes include enhanced user experience, improved security posture, and scalable operations that support future growth, similar to proven successful deployments that operate daily at scale.