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Development of a Cross-Platform Mobile Voucher Redemption Application
  1. case
  2. Development of a Cross-Platform Mobile Voucher Redemption Application

Development of a Cross-Platform Mobile Voucher Redemption Application

pagepro.co
Information technology
Education

Identified Challenges in Voucher Management and User Engagement

The client faces inefficiencies with existing manual or desktop-based voucher systems, hindering seamless voucher redemption and often leading to delayed or inconsistent user experiences across platforms. They seek a scalable, user-friendly mobile application to enable real-time, on-demand voucher redemption via smartphones and tablets, supporting diverse user environments and device types to improve operational efficiency and customer satisfaction.

About the Client

A mid-sized technology-enabled organization specializing in secure digital voucher management solutions, supporting clients across corporate, non-profit, and government sectors.

Goals for Developing a Robust Mobile Voucher Redemption Platform

  • Implement a secure, scalable, and user-friendly mobile and tablet app to facilitate instant voucher redemptions.
  • Ensure cross-platform compatibility with iOS and Android devices.
  • Deliver a highly responsive application within an 8-week development cycle.
  • Support various voucher types and streamline user authentication and transaction processes.
  • Achieve high app store approval rates with minimal revisions, aiming for first-time approval success.
  • Utilize a modern, maintainable tech stack conducive to future feature expansion.

Core Functional Specifications for the Voucher Redemption Mobile App

  • Front-end interface compatible with iOS and Android devices, built with cross-platform technology.
  • UI component library for consistent design across screens.
  • Secure login and authentication, including support for magic links and deep linking.
  • Voucher viewing, scanning barcode or QR code, and redemption functionalities.
  • Camera integration with device permission handling for barcode scanning.
  • Transaction history and detailed transaction view.
  • Success confirmation screen post-redemption.
  • Device compatibility and responsiveness across phones and tablets.

Recommended Technologies for Cross-Platform Development and API Integration

React Native & Expo for cross-platform mobile app development
TypeScript for robust, scalable code
Expo Storybook for UI component management
GraphQL for efficient API data handling
Figma for UI/UX design and collaboration

External System Integrations Supporting Voucher Processing

  • Voucher API for retrieving and validating vouchers
  • Authentication API for user login and account management
  • Camera and device hardware access for barcode scanning
  • Push notification services for transaction updates
  • QR code or barcode scanner APIs

Performance, Security, and Compatibility Standards

  • App must load within 2 seconds on standard devices.
  • Ensure secure data transmission with end-to-end encryption.
  • Support both smartphones and tablets across latest iOS and Android versions, including support for device-specific differences.
  • Achieve zero app store rejections at first submission.
  • The app should support an increasing volume of concurrent users with scalable backend connectivity.

Projected Business Value and Outcomes for the Mobile Voucher App

The new mobile voucher redemption application will enable on-demand, real-time voucher processing, leading to faster transactions and improved user satisfaction. It is expected to increase redemption efficiency, reduce operational delays, and support scalable growth across diverse user environments. The project aims to deliver within an 8-week timeframe, facilitating rapid deployment and faster time-to-market, contributing to increased client competitiveness and user engagement while maintaining high approval success from app stores on the first submission.

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