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Development of a Cross-Platform Lifestyle Service Booking Mobile Application with Video, Chat, and Secure Payment Integration
  1. case
  2. Development of a Cross-Platform Lifestyle Service Booking Mobile Application with Video, Chat, and Secure Payment Integration

Development of a Cross-Platform Lifestyle Service Booking Mobile Application with Video, Chat, and Secure Payment Integration

nix-united.com
Consumer services
eCommerce
Business services

Identified Challenges in Enhancing Lifestyle Service Booking Platforms

The client’s existing web platform, serving multiple lifestyle industries, faced limitations in engaging users and attracting new clients. They required a mobile solution that offers high performance, seamless native-like experience, and robust communication features—such as video calls and chats—while maintaining security and performance on low-end devices. They also needed integrated, fraud-protected payment systems and native module support like maps and cameras, which are traditionally challenging in cross-platform development.

About the Client

A technology-driven platform provider offering booking services across various lifestyle sectors including fitness, styling, food, and talent, aiming to enhance user experience through mobile solutions.

Goals for the New Mobile Service Booking Application

  • Develop a secure, high-performance cross-platform mobile application compatible with iOS and Android.
  • Enable users to interview service providers via high-quality, smooth video calls and chat messaging.
  • Integrate a trusted payment system supporting credit card and in-app purchases for transparent and fraud-protected transactions.
  • Implement filtering options for services based on type, location, price, provider ratings, and other criteria.
  • Overcome native module limitations in a cross-platform environment, ensuring reliable operation of maps, cameras, and location services.

Core Functional Requirements for the Lifestyle Service Mobile App

  • High-performance, real-time video calling with high-quality streaming capabilities.
  • Conversational chat interface supporting text messaging between users and service providers.
  • Secure payment processing using a trusted system supporting credit cards and in-app purchases.
  • Filtering and search functionality by service type, location, price, provider ratings, and more.
  • Native module support for maps (geolocation), cameras, and photo galleries, with customized libraries to ensure cross-platform reliability.
  • User profiles including reviews, rates, photos, and booking history.

Technological Stack and Architectural Preferences

Cross-platform development framework (e.g., Flutter)
Mobile SDKs: Dart SDK, Flutter plugins
Architectural pattern: BLoC
Libraries: Provider, RxDart, Dioc, intl, Chopper
Development environment: Android Studio

Essential External System Integrations

  • Payment gateway such as Stripe for secure payment processing
  • Geolocation and maps services
  • Native modules for camera, photo gallery, and device sensors

Key Non-Functional System Requirements

  • High system scalability to support increasing user base
  • Optimized performance ensuring smooth operation even on low-end devices
  • Robust security measures for payment and user data protection
  • Reliable native module operation with minimal freezing or crashes
  • Quick development turnaround and maintainability in a cross-platform environment

Projected Business Benefits of the Mobile Lifestyle Platform

The new mobile platform aims to deliver an efficient, secure, and user-friendly booking experience for clients and service providers. It is expected to attract new users, increase engagement through seamless communication features, and enable secure transactions, ultimately driving higher service bookings and customer satisfaction. Based on previous implementations, the project anticipates reducing development time and costs compared to native app solutions, while maintaining high performance and native-like user experience.

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