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Development of a Cross-Platform E-commerce and Restaurant Management Application
  1. case
  2. Development of a Cross-Platform E-commerce and Restaurant Management Application

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Development of a Cross-Platform E-commerce and Restaurant Management Application

wezom
Food & Beverage
Retail
Hospitality & leisure

Challenges in Expanding Sales Channels and Streamlining Operations

Miastoriia Restaurant Stores seeks to expand its reach beyond physical stores by establishing a robust online sales platform. Existing processes lack a seamless digital experience for customers, hindering growth and potentially missing opportunities to cater to a wider audience. The need for integration with accounting software to manage inventory and orders efficiently also presents a challenge.

About the Client

A Ukrainian brand of restaurant stores specializing in high-quality meat and farm products, offering both online sales and ready-to-eat meals.

Key Objectives for Digital Transformation

  • Develop a cross-platform mobile application for online ordering of raw meat, half-prepared meals, and ready-to-eat meals.
  • Implement a distinct product catalog for both raw and prepared food items, catering to different ordering processes.
  • Integrate the application with the iiko accounting platform for real-time synchronization of product data and orders.
  • Enhance customer convenience through a user-friendly interface and features like wish lists and a bonus program.

Application Functionality

  • Product catalog management (raw meat, half-prepared, ready-to-eat)
  • Two-click ordering for raw meat delivery
  • Delivery scheduling and tracking
  • Payment gateway integration
  • User account management (wish list, order history, bonus program)
  • Location-based restrictions for ready-to-eat meal delivery
  • Integration with iiko accounting system
  • Promotional offers and discounts

Technology Stack

Flutter (Cross-platform mobile development)
GraphQL (API for frontend-backend communication)
Firebase (Push notifications)
OAuth2 (User authentication)

External System Integrations

  • iiko (Accounting platform)

Performance and Security

  • Scalability to handle increasing user traffic and order volume
  • Secure data storage and transmission
  • Fast loading times and responsive user interface
  • High availability and reliability

Expected Business Benefits

The new application is expected to significantly improve customer convenience, increase sales revenue, and streamline operational efficiency. The improved digital presence will expand Miastoriia's customer base, enhance brand loyalty, and provide valuable data insights for future business decisions. The automated accounting synchronization will reduce manual data entry and minimize errors.

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