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Development of a Cross-Platform Collaboration & Engagement App for Improving Corporate Culture
  1. case
  2. Development of a Cross-Platform Collaboration & Engagement App for Improving Corporate Culture

Development of a Cross-Platform Collaboration & Engagement App for Improving Corporate Culture

nix-united.com
Advertising & marketing

Identified Challenges in Internal Communication and Employee Engagement

The client’s existing internal communication tools are underperforming due to low user engagement, inconvenient user interfaces, and limited functionality for content management, social activity monitoring, and employee onboarding. This hampers the company’s ability to foster a strong corporate culture and effective team collaboration across multiple platforms.

About the Client

A mid-sized creative agency seeking to enhance internal communication, team engagement, and corporate culture through an integrated web and mobile collaboration platform.

Goals for Enhancing Internal Collaboration and Engagement

  • Redesign and expand web and mobile applications to improve UI/UX and user accessibility.
  • Implement user-friendly content management features for departmental content sharing and social activity monitoring.
  • Create an intuitive system configuration interface for both end users and administrators.
  • Enable easy post creation, including multimedia posts, polls, and quizzes, to facilitate internal communication.
  • Develop onboarding tools and tips for smooth user adoption.
  • Incorporate gamification elements, such as activity-based scoring, to increase user engagement.
  • Ensure the system supports multiple group subscriptions and easy onboarding for new users.

Core Functionalities and System Features

  • Content management module for departmental content sharing and social activity tracking.
  • Flexible system configuration interface for system administrators and end users.
  • Media-rich post creation capability, including news, polls, and quizzes.
  • Onboarding assistance with tips and help resources for new users.
  • Gamification system assigning scores based on user activities, with customizable scoring rules.
  • Responsive and minimalistic UI design across web, iOS, and Android platforms.
  • Cross-platform compatibility ensuring seamless user experience on multiple devices.

Preferred Technologies and Architectural Approaches

PHP for backend development
AWS cloud infrastructure for hosting and scalability
Modular, atomic design system for UI development
Responsive design principles for web and mobile applications

External Systems and Integration Needs

  • Content management and publishing tools
  • Social activity and user engagement monitoring systems
  • Authentication and user management services
  • Notification and messaging systems

Essential Non-Functional System Requirements

  • High scalability to support increasing user base without performance degradation
  • Optimal performance with fast load times and responsiveness
  • Robust security measures to protect user data and prevent unauthorized access
  • Cross-platform consistency in user experience
  • Easy system configuration and maintenance for administrators

Anticipated Business Benefits and Impact

By redesigning and expanding the collaboration platform, the client aims to increase user engagement, enhance internal communication, and promote a cohesive corporate culture. Target metrics include higher app adoption rates, improved social activity levels, and increased revenue through greater interest and subscription renewal, similar to observed improvements in comparable initiatives.

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