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Development of a Cloud-Native Mobile Application for Global Logistics Operations
  1. case
  2. Development of a Cloud-Native Mobile Application for Global Logistics Operations

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Development of a Cloud-Native Mobile Application for Global Logistics Operations

trigent.com
Logistics
Transportation & Logistics
Business services

Challenges in Fragmented Infrastructure and Manual Processes

AGLO faced operational inefficiencies due to fragmented infrastructure across five continents, disparate manual processes for request submission and shipment tracking, and high dependency on error-prone systems with slow turnaround times. Secure, real-time communication and scalability were critical unmet needs.

About the Client

A Certified Service Disabled Veteran Owned Small Business with 24+ years of experience specializing in global supply chain solutions, including aerial drops, freight logistics, warehousing, and project management across multiple continents.

Objectives for Enhanced Operational Efficiency

  • Develop a cross-platform mobile application for field staff to access core systems
  • Automate request submission, shipment tracking, and customer communication
  • Implement scalable serverless architecture to handle global operations
  • Reduce manual intervention and improve turnaround time by 75%
  • Ensure secure API access with token-based authentication

Core System Functionalities

  • Mobile submission of capability service requests
  • Real-time shipment status tracking
  • Secure API integration with core logistics systems
  • Push notifications for task assignments and alerts
  • Project progress monitoring and invoicing automation

Technology Stack Requirements

AWS Lambda (serverless architecture)
React Native (cross-platform mobile development)
Amazon API Gateway
Amazon CloudWatch
Amazon SES/SNS

System Integration Needs

  • Existing core logistics applications
  • Token-based authentication system
  • Global notification services

Non-Functional Requirements

  • 4X scalability for concurrent global users
  • End-to-end encryption for secure communications
  • Cross-platform compatibility (iOS/Android)
  • Real-time performance monitoring

Expected Business Impact of Cloud-Native Solution

The implementation is expected to enable 4X higher processing capacity for service requests, reduce project initiation time from weeks to days, unify global team communications within a single platform, and increase customer satisfaction through real-time status visibility and faster response cycles.

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