Development of a Cloud-Based Request and Logistics Management Platform for Rapid Emergency Response

The organization faces difficulty managing high volumes of urgent requests for protective equipment, with manual processes such as spreadsheets leading to poor tracking, delayed response times, and resource allocation issues amid rapidly increasing demand during health crises.

A large nonprofit organization coordinating rapid production and distribution of protective equipment during a health crisis, leveraging 3D printing and digital logistics platforms.

• Develop a scalable online portal for requesting, tracking, and coordinating distribution of protective equipment.
• Automate request management to handle high volumes efficiently and reduce manual tracking errors.
• Enhance visibility over inventory, production capacity, and distribution logistics to optimize resource allocation.
• Enable real-time notifications and communication between requesters, manufacturing units, and logistics teams.
• Support secure user authentication and role-based access control for all platform users.
• Facilitate rapid deployment and continuous updates using automated deployment processes.

• User registration and role-based authentication system
• Secure request submission portal for hospitals and frontline organizations
• Real-time inventory and capacity dashboard
• Order tracking and status updates from request to delivery
• Integration with manufacturing units for production status updates
• Logistics management module for scheduling pickups, sanitization, and delivery
• Notification system for status alerts and communication between stakeholders
• Analytics and reporting for operational insights

• Healthcare or governmental request management systems
• Manufacturing information systems to track production status
• Logistics service providers for scheduling and tracking deliveries
• Notification services (email, SMS, messaging platforms)

• Platform must support at least 100 concurrent users initially, scalable to support thousands during peak demand
• System availability 99.9% uptime to ensure continuous operation during emergencies
• Data security and privacy compliance, including user authentication and role management
• Fast response times with page loads under 2 seconds under typical load
• Automated deployment pipelines and continuous integration for rapid updates

The implementation of this platform aims to significantly improve the efficiency and transparency of emergency equipment requests and distribution, enabling the organization to handle high-volume demands more effectively, reducing manual tracking errors, and ensuring timely delivery to healthcare providers. Expected outcomes include processing over 18,000 protective equipment units, supporting more than 80 platform users, and maintaining operation scalability during crises.