Development of a Centralized eCommerce Platform for a Legacy Publishing House with Multi-Role Author and Admin Portals

An established publishing company currently relies on multiple third-party marketplaces for online book sales, leading to scattered sales data, manual tracking, logistical inefficiencies, and difficulty in managing returns, royalties, and inventory. They lack a centralized digital platform to independently control and monitor online transactions, author royalties, and inventory, resulting in operational inaccuracies and reduced sales control.

A well-established publishing organization with over 30 years in the industry seeking to digitize and centralize their book sales, author management, and administrative operations through a comprehensive online platform.

• Create a centralized eCommerce website enabling exclusive direct sales of published books.
• Implement role-based portals for authors, administrators, and operators to monitor sales, royalties, and inventory.
• Integrate secure payment gateways to facilitate seamless transactions.
• Automate sales tracking, return management, and royalty calculation to improve accuracy and operational efficiency.
• Design a responsive, minimalist yet engaging user interface focusing on books and publisher branding.
• Include sections for publisher events, author testimonials, and service overviews to enhance engagement and transparency.
• Enable full control for administrators to manage inventory, run campaigns, and oversee overall platform activities.

• User registration and account management for buyers, authors, and administrators
• Role-specific dashboards for authors (sales and royalties tracking), admins (inventory, sales, campaigns), and operators
• Online bookstore with product listing, wishlists, and order tracking
• Secure payment gateway integration for processing transactions
• Inventory and stock management system
• Returns and refunds processing workflows
• royalty computation and reporting system for authors
• Content management sections including events updates, author testimonials, and publisher services
• Responsive UI with a balanced design emphasizing book visuals

• Third-party payment gateways for transaction processing
• Inventory and order management systems
• Royalty and accounting modules
• Marketing and analytics tools (if applicable)

• System availability: 99.9% uptime
• Scalability to support increasing user base and transaction volume
• Data security and compliance with relevant standards
• Fast load times with optimal performance across devices
• Data backup and disaster recovery protocols

The new centralized eCommerce platform is expected to streamline online sales and inventory management, eliminate manual data entry errors, improve accuracy in royalty calculations, and enable autonomous operations for publishers. It aims to enhance customer experience, support increased direct sales, and provide real-time analytics, ultimately driving higher sales efficiency and operational control for the publishing organization.